# General

Frequently asked questions

View frequently asked questions about SoftLedger's accounting platform.

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- [Export SoftLedger Foreign Exchange (FX) rates](/content/support/en/articles/10262469-export-softledger-foreign-exchange-fx-rates/index.html): This article explains how to export daily calculated foreign currency exchange rates for those with multi-currency organizations.
- [API Key is not present in table issue](/content/support/en/articles/10262460-api-key-is-not-present-in-table-issue/index.html): First time SoftLedger API users may see this error if a request to create an object in SoftLedger which references an alternate object is sent to the API.
- [How do I add a new User?](/content/support/en/articles/10262461-how-do-i-add-a-new-user/index.html): Follow these steps for adding a new user to SoftLedger.
- [How to account for fixed assets?](/content/support/en/articles/10262467-how-to-account-for-fixed-assets/index.html): Learn how to account for fixed assets within SoftLedger's platform.
- [Audit Log: How to find deleted objects](/content/support/en/articles/10262472-audit-log-how-to-find-deleted-objects/index.html): Users looking to find deleted objects in SoftLedger can use the Audit Logs to trace the deleted job and also further review the details of the deleted object.
- [Forgot password?](/content/support/en/articles/10262480-forgot-password/index.html): Users can recover their password if they have forgotten it by navigating to their respective login page and following the below steps.
- [How do I troubleshoot login issues?](/content/support/en/articles/10246929-how-do-i-troubleshoot-login-issues/index.html): Troubleshooting actions for login issues.
- [How do I use bulk actions?](/content/support/en/articles/10246932-how-do-i-use-bulk-actions/index.html): Across SoftLedger, there are several bulk edit functions available. This article will walk through a few examples.
- [How do I set up Multi-Factor Authentication?](/content/support/en/articles/10246937-how-do-i-set-up-multi-factor-authentication/index.html): SoftLedger has the ability to have additional authentication for each user. This is a how-to guide on the process to set up your multi-factor authentication.
- [How do I send emails directly from SoftLedger?](/content/support/en/articles/10246942-how-do-i-send-emails-directly-from-softledger/index.html): Learn how to set up your email settings, add addresses, and send out and review email statuses directly from SoftLedger.
- [When to use a custom field or a custom dimension?](/content/support/en/articles/10246949-when-to-use-a-custom-field-or-a-custom-dimension/index.html): SoftLedger has the ability to add custom information to the transactions and Journal Entries used to run your business.
- [SoftLedger Dimension Overview - Tenants vs. Locations](/content/support/en/articles/12467153-softledger-dimension-overview-tenants-vs-locations/index.html): Distinction between Locations and Tenants, and how Dimensions are used with Tenants.